RETURNS POLICY

Please notify us within 7 days of delivery if you believe you have received faulty or damaged goods.

 

Our customers have the right to return any unwanted goods.  This cooling-off period gives you 7 working days in which to cancel your order without giving a reason.  The period starts the day after the day that goods are delivered to you.  If you wish to cancel an order within the 7 day cooling-off period, you may do so providing the goods back to us in a re-saleable condition.

 

Any returned bags will still need to be sealed and complete with original packaging.  Please ensure when returning goods that you use a reputable delivery service and can provide evidence that they have been delivered back to us.

 

If you require more details regarding sending back unwanted items please contact us for more information.

About Us

The biltong lovers paradise where all your carnivore wishes come true! We have all the popular flavours at amazing prices. Our range includes Biltong Sticks, Sliced Biltong, Chilli Bites, Original Bites, Dry Wors, and Beef Jerky. We take great pride in producing biltong to the best of our ability and each step of production is a careful process from slicing the beef, roasting the spices, slowly marinating and finally air drying to perfection. All our flavours are packed in a variety of sizes and we also sell Variety Packs, including all our popular biltong items.

We only use the best cuts of beef and spices available to make our biltong. All the spices used are bought fresh and dried or roasted accordingly, thereby optimizing freshness and taste.  We do not use any artificial preservatives, nitrates and absolutely no ‘E’ numbers are involved in the process.  All our biltong is freshly made and vacuum packed or gas flushed to seal in freshness from us to you! 

We do not produce large quantities, because we believe in producing smaller top quality batches.

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