Please notify us within 7 days of delivery if you believe you have received faulty or damaged goods.
Our customers have the right to return any unwanted goods. This cooling-off period gives you 7 working days in which to cancel your order without giving a reason. The period starts the day after the day that goods are delivered to you. If you wish to cancel an order within the 7 day cooling-off period, you may do so providing the goods back to us in a re-saleable condition.
Any returned bags will still need to be sealed and complete with original packaging. Please ensure when returning goods that you use a reputable delivery service and can provide evidence that they have been delivered back to us.
If you require more details regarding sending back unwanted items please contact us for more information.